Customer Care

It essential that you receive your product in a timely manner. We will do everything  to ensure your book is delivered promptly.   All inquires will be responded to within 24 hours.

Determine Shipping Rates & Times

Package Delivered

Shipping rates and times depend on the selected shipping speed and weight/size of the item

 

The total shipping & handling cost as well as the estimated date of delivery, is listed under Order Summary.

Digital Products Refund Policy

 

 

Purchase Terms of Agreement

The purchase of digital products, including PDF downloads and online material, is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy

All transactions to purchase intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries, and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

SmartWay Education reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.

Delivery of Goods and Services

Upon purchasing, you can immediately contact Pamela.hardyshepard@gmail.com with your transaction/payment details to ensure your product is delivered as soon as possible if you do not receive the digital product link.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments