Customer Care
It essential that you receive your product in a timely manner. We will do everything to ensure your book is delivered promptly. All inquires will be responded to within 24 hours.
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Determine Shipping Rates & Times
Shipping rates and times depend on the selected shipping speed and weight/size of the item
The total shipping & handling cost as well as the estimated date of delivery, is listed under Order Summary.
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Digital Products Refund Policy
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Purchase Terms of Agreement
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The purchase of digital products, including PDF downloads and online material, is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
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Payment + Refund Policy
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All transactions to purchase intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries, and your details are not stored during this process.
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.
SmartWay Education reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings without prior notice.
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Delivery of Goods and Services
Upon purchasing, you can immediately contact Pamela.hardyshepard@gmail.com with your transaction/payment details to ensure your product is delivered as soon as possible if you do not receive the digital product link.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments